Privacy Policy

1. Our Commitment

FluencerAI values your security and transparency. This policy clearly details how we protect your privacy and data when using our services and site.

2. Why We Collect Data

We collect information to enable our business, provide and improve services, comply with legal obligations, and personalize your experience with our products.

3. What We Collect

Generally we collect: name, contact data, professional information, interests in our services, opinions, and non-identifiable aggregated data (such as approximate location).

4. How We Collect

We collect data in two main ways:

• Directly: Information provided by you in forms, cards, interactions with our team, or applications (e.g., newsletter or job vacancies).
• Automatically: Technical data obtained when using our services, such as device information, IP address, access logs, cookies, and browsing data.

5. Use of Cookies

We use cookies to improve site operation, analyze performance, and personalize your experience. They can be essential, performance, functional, or analytical (e.g., Google Analytics). You can manage or refuse cookies in your browser settings.

6. Access Logs

We automatically collect logs which may include IP, browser type, and visited pages. This helps us with security, trend analysis, and site administration, and may be shared in aggregated form with partners.

7. Advertising and Analysis

We use third-party services (like Google) that may use cookies to display relevant ads to you on other sites based on your previous visits to ours (remarketing).

8. Email Tracking

We may use technologies in our emails (web beacons) to know if they were opened and which links were clicked, aiming to improve our communication.

9. Use of Information

We use your data to provide services, manage relationships, improve FluencerAI, respond to requests, send industry news, and fulfill contracts. We may share with trusted providers who assist us in these operations.

10. Data Sharing

Your data may be processed in countries where FluencerAI or partners operate. We share information with third parties only as described here or by legal requirement (e.g., fraud protection). We do not sell your individual information. By using our services, you consent to these transfers.

11. Protection of Sensitive Data

We avoid collecting sensitive personal data unless strictly necessary (e.g., recruitment). If provided, they will be protected according to this policy. We use technical measures like HTTPS for security.

12. Your Rights

You have the right to access, correct, or request the deletion of your personal information. To exercise these rights, contact us by email at contato@fluencerai.com.

13. Data Security

We adopt appropriate physical, technical, and administrative security measures (such as encryption and access control) to protect your data against misuse.

14. Tracking Management

The use of cookies and similar technologies is managed according to this Policy. You maintain control through your browser settings.

15. General Information

• External Links: Our site may contain links to third parties with their own policies.
• Blogs and Public Areas: Information posted in public areas can be read by everyone.
• Testimonials: We publish client testimonials only with prior consent.
• Social Login: You can use services like Google or Facebook for login, subject to the policies of those platforms.

16. Updates

We may update this policy to reflect changes in our practices. Significant changes will be notified by email or notice on the site. We recommend reviewing this page periodically.